VISION - Privacy Policy

Effective Date: January 18, 2026

At VISION, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following information:

• Contact information: Name, email address, phone number.

• Interaction data: Messages you send via WhatsApp or other messaging platforms.

• Usage data: IP address, browser type, device information, and interaction with our website.

We collect this data to provide our services and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.

• Manage and personalize your experience on our website and apps.

• Operate, maintain, and improve our services.

• Integrate with third-party APIs (e.g., WhatsApp Business API, OpenAI API) to provide automated messaging and assistance.

• Comply with legal obligations.

3. Data Sharing

We may share your information with trusted third parties who help us operate our services, such as:

• API providers: WhatsApp Business API, OpenAI API, Supabase.

• Service providers: Hosting providers, analytics providers.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. Message histories and account information may be stored in our databases for service continuity.

5. Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing and correcting your data.

• Requesting deletion of your data.

• Opting out of data collection where applicable.

To exercise these rights, please contact us at [your contact email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

VISION
Email: dvmediagest@gmail.com
Website: 1vision.pt